I am discovering the downside to selling my wares in Quebec. Because each piece is accompanied by a short blurb on its history (and I have been told this makes it more interesting to customers) I now need to make sure sure that these little histories are translated into French. Fortunately I have a truly bilingual ... and generous ... friend who translates for a living. Thank you, Julie!
I am not sure how ... or whether ... to approach the woman running this shop with my real concerns. I don't want to appear critical, but there are several things she is doing or not doing that I think must affect sales.
The signage is all wrong and cluttered. I feel as if I am walking through a forest of signs to get to her place ... signs for antiques dominate,but there are several signs for spiritual arts and for life without plastics (on a plastic sign!). If I were looking for art or the work of local artisans I wouldn't even bother to go in.
And it isn't open all the time which is a really bad thing for any shop. If you can't count on it being open people simply stop going there.
Once inside the place appears cluttered, and the rooms off the main room are dark and musty. Pottery and paintings are invisible in the dark, and the smell of rotting wood is not inviting.
And then there is her little girl, 14 months and very cute ... but always carrying food in her hands and touching things.
There's more, but you get the idea.
What to do? Maybe suggest that she ask all the people who have things in her shop for input? Put out a questionnaire?